Instagram Chief Denies Hiding Teen Safety Tool Failure
Instagram Chief Denies Hiding Teen Safety Tool Failure
The News
Instagram boss Adam Mosseri took the witness stand Tuesday in Oakland and denied that Meta hid how few teenagers used its flagship teen safety feature.
"I am not trying to encourage my team to hide anything," Mosseri told the federal courtroom, according to The Guardian. Pressed on why Meta never published the adoption numbers for its "Take a Break" tool, he said: "We don't publish every single stat."
Mosseri is the first top Meta executive to testify in the case, brought by 29 states that accuse the company of deliberately designing Facebook and Instagram to addict children.
Separately, Bloomberg reported that Meta and state attorneys general have discussed a possible mid-trial settlement, citing people familiar with the matter.
What The Numbers Show
Jason Slothouber, a senior prosecutor for the Colorado attorney general's office, pointed the jury at a single figure: 1.8% of teens signed up for Take a Break, the feature that nudges users to close the app after a long scrolling session.
An internal Meta document shown in court described adoption as "modest at 1.8%" in 2021, Business Insider reported. Instagram's public blog post that December instead said "more than 90%" of teens who set the reminders kept them on — without saying how few had turned them on at all.
Asked whether the public post disclosed that adoption was low, Mosseri said, "No, because we were planning on iterating on it and trying to drive that number up over time, which we did."
He also told jurors: "My expectation is that we were going to raise awareness and let the teens who want the feature turn it on. Turned out most teens didn't want it. We decided to push forward with it anyway."
Bloomberg reported that a former Meta data scientist testified less than 1% of teenagers were early adopters of the tool.
Timeline
Instagram announces Take a Break in a blog post titled "raising the standard for protecting teens and supporting parents online," published one day before Mosseri testified before a Senate committee.
Twenty-nine states sue Meta over child safety and privacy.
Meta launches Teen Accounts and makes Take a Break the default setting for teenage users.
Mosseri testifies in a Los Angeles state court trial in which Meta and Google were found liable for harms caused by their platforms; the plaintiff, identified as "KGM," was awarded $6 million, the Washington Times reported.
Opening statements in the Oakland federal trial before Judge Yvonne Gonzalez Rogers.
Mosseri testifies for about an hour and is due back on the stand Wednesday.
Reactions
Mosseri bristled at the focus on one feature, saying "There are many features we launch over many aspects of safety and well-being" that the company works to improve over time.
A Meta spokesman said Tuesday that the company's safety teams strive to be industry-leading and that Mosseri's testimony showed Meta researches ways to improve the user experience, The Guardian reported. Meta has denied all the allegations and says the states are chasing an "outlandish payout."
Former Meta employee George Volichenko, who worked on Instagram's mental well-being team, testified that he was told the team existed primarily to protect the company in coming lawsuits, according to the Washington Times. He said his team argued Take a Break should be on by default for younger teens and was turned down: "The tradeoff to core metrics was not desirable." He left the company. "I didn't feel like the company at large was aligned with my values," he said.
Jurors last week also heard from Arturo Bejar, a former Meta safety engineer turned whistleblower, who testified the company runs a "don't ask, don't tell" strategy on child safety, The Guardian reported.
What's Next
Mosseri returns to the stand Wednesday. The Oakland trial is expected to run about six weeks, into September, with Meta CEO Mark Zuckerberg among the witnesses still to come.
Four states — California, Colorado, Kentucky and New Jersey — are trying their claims in this case; the other 25 that sued go to trial later, the Washington Times reported. Meta also faces state-court suits, including one underway in Tennessee.
The Guardian reported that if found liable, Meta could face damages as high as $200 billion and be ordered to redesign its products for young users.
More
The states' case is not only about addiction. They also allege Meta collected data on children under 13 without parental permission, in violation of federal and state law, and misled the public about how safe its platforms are for kids.
Mosseri has led Instagram since 2018 and has been repeatedly hauled in to answer for the platform's effects on teenagers, including before a Senate committee in December 2021.
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