Cracker Barrel Suspends Restaurant Remodels After Backlash

“We heard clearly that the modern remodel design does not reflect what you love about Cracker Barrel. We had tested this design in only four out of 660 locations, and we won’t continue with it,” the company said. “The vintage Americana you love will always be there — the rocking chairs on the porch, our fireplaces and peg games, unique treasures in our gift shop and antiques pulled straight from our warehouse in Lebanon, Tennessee.”

You’ve shared your voices in recent weeks not just on our logo, but also on our restaurants. We’re continuing to listen. Today, we’re suspending our remodels. If your restaurant hasn’t been remodeled, you don’t need to worry, it won’t be. With our recent announcement that our…

— Cracker Barrel (@CrackerBarrel) September 9, 2025

The Cracker Barrel rebrand gets even worse than the new logo.
Here's the new interior.
I don't care that the floor looks like bricks.
I hate this. https://t.co/4pXCSwe2FB pic.twitter.com/VmYCW3gKzx

— Brick Suit (@Brick_Suit) August 20, 2025

President Donald Trump weighed in on the rebranding, and called on the company to admit its “mistake.”

“Cracker Barrel should go back to the old logo, admit a mistake based on customer response (the ultimate Poll), and manage the company better than ever before…” the president wrote Aug. 26. “Make Cracker Barrel a WINNER again. Remember, in just a short period of time I made the United States of America the ‘HOTTEST’ Country anywhere in the World. One year ago, it was ‘DEAD.’ Good luck!”

pic.twitter.com/jauBk37XWF

— Donald J. Trump (@realDonaldTrump) September 4, 2025

Cracker Barrel co-founder Tommy Lowe also voiced his discontent with the company’s logo and its direction under CEO Julie Felss Masino. The 93-year-old businessman described the abandoned logo as “crazy,” “a bland nothing,” and “pitiful” during an interview with a local Nashville news station.

“It was just a country store for country people, and that’s what it is today. They just don’t understand,” Lowe said, criticizing the current leadership’s disconnect with the brand’s traditional image.