Uber Lets Parents Watch Teen Rides Live
Uber Lets Parents Watch Teen Rides Live
The News
Uber said Tuesday it will let parents and guardians watch a live video stream of their teenager's ride, using the camera on the driver's own phone.
The feature is optional, runs only while the trip is active, and shuts off automatically when the ride ends.
Uber said the tool is already live in nine markets — including Atlanta, Cleveland and Rhode Island — and will roll out across the entire United States over the coming weeks.
How It Works
The video feed comes from the selfie camera on the phone of a driver who has opted in to accept underage passengers, according to The Verge. Those drivers are asked to give parents brief access to that camera.
If the driver approves, the parent or guardian linked to the teen's account gets a push notification that live video is available. If the adult tunes in, both the teen and the driver are notified.
Only the linked parent or guardian account can view the stream, Uber said. TechCrunch reported there is no opt-out for other people riding along with the teen, who would also appear on the feed.
Uber said the video is encrypted and that once the trip ends, no one — not the driver, the teen, the parent or the guardian — can get to it.
Timeline
Uber launches teen accounts in the United States, with PIN verification and live GPS tracking for parents. The company has since expanded teen accounts to more than 50 countries.
Uber tests the live video feature in several markets, according to The Verge.
Uber announces the nationwide rollout, with the feature already running in nine markets.
Reactions
Uber said security and privacy remain a top priority, noting that only the linked parent or guardian can watch during an active trip and that the recording is not available to anyone afterward.
TechCrunch pressed the company on what "encrypted" means — specifically whether the video is end-to-end encrypted, which would keep Uber itself from accessing it. An Uber spokesman did not answer, TechCrunch reported.
The Verge framed the launch as an acknowledgment that parents remain wary of putting their kids in a stranger's car. Uber is currently facing more than 4,000 active sexual assault and misconduct lawsuits filed by passengers in state and federal courts, many involving alleged assaults by drivers, The Verge reported. Uber has said drivers must maintain top ratings and clean safety records to qualify for teen trips.
What's Next
Uber said the live video option will be available across the United States in the coming weeks, expanding from the nine markets where it is running now.
Unanswered so far: whether Uber can access the encrypted video itself.
More
This is not the first time Uber has asked drivers for their cameras. Under the optional Record My Ride feature, a driver can manually turn on the phone's front-facing camera and microphone to record trips automatically. Uber says it cannot view those recordings unless the driver uploads and sends them while filing a safety report.
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